Position Overview
The ideal candidate will be responsible for managing various business functions, including financial oversight, operations, payroll, front desk supervision, and human resource administration. Success in this role requires strong communication and interpersonal skills to effectively collaborate across departments and with members. 
 
Key Responsibilities

• Oversee bookkeeping operations using QuickBooks
• Prepare and analyze financial reports, identifying key trends and summarizing account data
• Ensure timely payment of vendor invoices
• Manage office supply orders and inventory
• Supervise and support front desk staff
• Submit monthly member activity reports to insurance providers
• Track membership status and generate related financial reports
• Maintain accurate membership files for billing and insurance reporting purposes
• Follow up on overdue memberships and outstanding balances
• Perform additional duties as assigned by the Branch Director

• Bachelor’s degree or equivalent
• 2+ years of relevant experience in business management
• Strong proficiency in QuickBooks and Microsoft Office
• Non-profit sector experience is a plus

• Customer Service: Maintains a positive, approachable attitude, ensuring a welcoming environment for members and clients
• Accountability: Holds self to high standards, delivering results efficiently and on time
• Financial Expertise: Deep understanding of accounting principles and best practices, with a commitment to financial stewardship
• Organization: Highly organized, able to prioritize tasks and manage multiple responsibilities effectively
• Integrity: Adheres to ethical standards, maintaining confidentiality and professionalism in all aspects of the role