Description

Moments Matter! Join us for CLICK! an impactful customer service training presented by Joy Joslin, Guest Relations Director with the OKC Thunder. Customers deem employee interaction as one of the most important factors that create a positive or negative experience. This program provides insight into improving the customer-employee relationship so that every customer walks away feeling appreciated and valued. 

This program is one reason the Thunder has been called "The most fan-centric organization in professional Sports" and they have earned the National Customer Service Association's Service Organization of the Year.